Our Staff

Larry Espinoza, HIS

Larry Espinoza, HIS

Hearing Instrument Specialist

I was born and raised in Michigan and began working for NewSound in August of 2011. Working for NewSound has been a great experience. Helping people hear is so eye opening as each day brings new experiences and challenges. What better job can you ask for when all that is required of you is to open your heart and do the best that you can for each patient. Giving back to the community is a fulfilling accomplishment. I have a passion for basketball and football at both the college and professional levels. I am a University of Michigan Sports Fanatic – GO Blue!!!

Claudia Gutierrez

Claudia Gutierrez

Audio Tech

I have over 11 years of working in the medical field with a concentration in case management within the nonprofit realm. I genuinely enjoy working with the local community of Laredo! I have a passion for helping those in need. It has been such a joy, seeing the difference we make on the daily basis with every patient that walks through our clinic; We strive to help those in our local community hear better and ultimately give them a better quality of life.

Jackie Ugarte

Jackie Ugarte

Audio Tech

My name is Jacqueline Ugarte, and I am an Audio Technician. Helping people is one of my biggest passions. My role allows me to help patients and provide an overall great experience, making them comfortable and establishing a connection.

When I am not at work, I usually am watching movies, hanging out with my dogs, and spending time with family and friends.

woman with ipad background

Customer Reviews

The staff was so friendly and helpful. They went above and beyond to schedule me and get me out of there as quickly as possible. Larry is awesome! Super friendly and very passionate about his job.

ahdz1229, on Google

OMG, Yes! Definitely 5 Stars Thank You. You guys are amazing and Dr. is Support Awesome ❤️🙏💪 love the Friendly Family environment.

Teufe Hunden, on Google

Very great service.The attending ear specialist was very knowledgeable and thoroughly explained everything. He was very helpful and patient in answering all my questions and concerns. The rest of the staff was also very friendly and attentive.I highly recommend them for all your hearing needs.

Fernando Ramon, on Google

Staff was very accommodating and friendly. My visit with Mr. Espinoza, the Hearing Instrument Specialist, was awesome. He was polite, courteous, and upfront regarding my visit findings. I really appreciated his honesty. This was my free consultation. I will be coming back, down the line, when I do need their...

christopher lozano, on Google

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