Our Staff

I was born and raised in Michigan and began working for NewSound in August of 2011. Working for NewSound has been a great experience. Helping people hear is so eye opening as each day brings new experiences and challenges. What better job can you ask for when all that is required of you is to open your heart and do the best that you can for each patient. Giving back to the community is a fulfilling accomplishment. I have a passion for basketball and football at both the college and professional levels. I am a University of Michigan Sports Fanatic – GO Blue!!!

My Name is Gladys Troudt-Medina, and I am a dedicated and quiet person. Originally from Nuevo Leon, Mexico, I currently work at the Laredo office, right across the border from Mexico. Being bilingual in English and Spanish, I am happy to assist if anyone needs help communicating in either language.

I started working at NewSound in 2015 and enjoy bringing patients joy thru hearing. I am always amazed to see the new patients get their first hearing aids and see their big smile.

My name is Araceli Delerme and I am a proud mother of 4 children. I am a Laredo resident that has enjoyed this city for many years. There is not too many things to do here, but work and eat out. One of my hobbies that I enjoy doing on my spare time is helping people reach their goals as a personal trainer. I have an Associates in Arts, a license in Life, Accident, Health and HMO and a license in Property and Casualty. I have enjoyed achieving this licenses and been able to work with them. I realized it was time to try something new, so I was given the opportunity to train and get license to become a hearing specialist. The reason why I enjoy this job is because I get to have interaction with patients and see the joy in their faces when they hear the noises they were never able to hear before. I have not been in the hearing industry too long, but I am looking forward to be part of this company for many years!